In accordance with consumer rights law within the jurisdiction of England and Wales, you can indicate your intent to return within 14 days of receiving your product. You have a further 14 days after indicating your intent to return to then return your products or arrange for their collection.

Your request for a refund is protected under consumer right law. Your request for a refund must be made within 14 days after receipt of your goods. We accept refund requests for goods sold on our site for any of the following reasons;

• Good is broken
• Good does not match description or
• Good is the wrong size.
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Make your request for a refund via contact@fergiesparklingwater.co.uk. Nnadi’s Healthcare & Pharmaceuticals Ltd. reserves the right to exercise discretion with how refunds are to be handled based evidence submitted of goods received.

If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

Please see our Terms and Conditions for full details.